The number of downloads showing for my for-sale patterns don’t match the number of purchases - is something wrong?
Good news! This is normal. A Ravelry “download” is counted anytime a purchaser opens the pdf, whether they are saving it someplace or not. The downloads do not indicate the number of people that have downloaded your patterns; they show the number of times that a pattern was downloaded (1 person could generate 10 downloads, for example, if they peek at the pattern from Ravelry a lot). It is possible for a pattern to have more downloads than purchases or vice versa.
If you have a question or need assistance, we'll answer your message as quickly as we can.
Post a question in the Help! group
The help group has had 0 active questions during the last 24 hours.
We have a help chat, thanks to Sandysays.
She can usually help you with your question right away!